Lazy Tools FAQs
Lazy Tools FAQ – Everything You Need to Know Before You Buy
What kind of tools does Lazy Tools offer?
We specialise in simple, smart gardening and DIY tools designed to save you time and effort, perfect for beginners and pros alike.
How do I place an order on Lazy Tools?
Browse our catalogue, add items to your cart, and checkout with secure payment. You’ll receive a confirmation email right after!
What payment methods do you accept?
We accept Visa, MasterCard, Apple Pay, Google Pay, Shop Pay and PayPal — all securely processed for your peace of mind.
How long does shipping take?
Orders usually ship within 1-2 business days. Delivery times vary but expect 3-7 days for standard shipping.
Can I track my order?
Yes! Once shipped, you’ll get a tracking number to follow your package every step of the way. Please ensure your delivery address is correct before placing your order.
What is your return policy?
We offer a 30-day return policy on most items. Please read our Returns Policy for more information.
Do your tools come with a warranty?
Yes! Most tools come with a 1-year warranty covering manufacturing defects. Check out the Warranty Policy for more information.
Are the batteries interchangeable between products?
Absolutely! Our battery system lets you use the same battery across compatible cordless tools.
Can I order replacement parts?
Yes, replacement parts are available for many of our products. Contact support for assistance and ordering info.
Is assembly required for your tools?
Some tools require minimal assembly, which is quick and easy with included instructions—no special skills needed.
Are your tools suitable for beginners?
Definitely! Our tools are designed with simplicity and user-friendliness in mind, perfect for first-timers.
How do I care for and maintain my tools?
Keep them clean, store dry, and follow the maintenance tips in the user manual to keep your tools working great.
What if I receive a damaged or faulty product?
Contact our customer service immediately. We'll arrange a replacement or refund as quickly as possible.
Why does my petrol engine not start?
If the oil level is too low, the engine’s oil sensor may block ignition to prevent damage. Check and top up the oil before trying again.
Can I cancel or change my order?
Yes, if it's within the week days then please contact us within the hour of placing your order. If you've placed your order over the weekend then just contact us before Monday at 9am.