Lazy Tools FAQs

Lazy Tools FAQ – Everything You Need to Know Before You Buy

What kind of tools does Lazy Tools offer?

We specialise in simple, smart gardening and DIY tools designed to save you time and effort, perfect for beginners and pros alike.

How do I place an order on Lazy Tools?

Browse our catalogue, add items to your cart, and checkout with secure payment. You’ll receive a confirmation email right after!

What payment methods do you accept?

We accept Visa, MasterCard, Google Pay, Shop Pay and PayPal - all securely processed for your peace of mind.

How long does shipping take?

UK Mainland orders placed before 2PM are delivered within 48 hours. 

Can I track my order?

Yes! Once shipped, you’ll get a tracking number to follow your package every step of the way. Please ensure your delivery address is correct before placing your order.

What is your return policy?

We offer a 60-day return policy on most items. Please read our Returns Policy for more information.

Do your tools come with a warranty?

Yes! Most tools come with a 1-year warranty covering manufacturing defects. Check out the Warranty Policy for more information.

Are the batteries interchangeable between products?

Absolutely! Our battery system lets you use the same battery across compatible cordless tools. Any questions please let us know.

Can I order replacement parts?

Yes, replacement parts are available for many of our products. Contact support for assistance and ordering info.

Is assembly required for your tools?

Some tools require minimal assembly, which is quick and easy with included instructions-no special skills needed.

Are your tools suitable for beginners?

Definitely! Our tools are designed with simplicity and user-friendliness in mind, perfect for first-timers.

How do I care for and maintain my tools?

Keep them clean, store dry, and follow the maintenance tips in the user manual to keep your tools working great.

What if I receive a damaged or faulty product?

Contact our customer service immediately. We'll troubleshoot the issue, arrange a replacement or refund as quickly as possible.

Why does my petrol engine not start?

If the oil level is too low, the engine’s oil sensor may block ignition to prevent damage. Check and top up the oil before trying again.

What oil do I need for my Log Splitter?

Both of our Petrol powered Log Spliiters use SAE 15W-40 or 10W-30 and have a 0.6L capacity.

What oil do I need for my Wood Chipper?

Both of our Petrol powered Wood Chippers use SAE 15W-40 or 10W-30 and have a 0.6L capacity.

What oil does my Petrol Pressure Washer use?

Our Petrol powered Pressure Washer uses 10W-30 API SE or SF oil and has a capacity of 0.6L.

What oil does my Petrol Lawn Scarifier use?

Our Petrol powered Lawn Scarifier uses 10W-30 API SE or SF oil and has a capacity of 0.6L.

What oil do I need for my Petrol Generator?

Both of our Petrol Generators use S10W-30 API SE or SF oil and have a 0.6L capacity.

What fuel does my 2 Stroke Petrol Chainsaw or Multi Tool use?

Our Petrol powered Chainsaw and Multi Tool use 2 stroke oil, this is mixed with fuel at a 40:1 ratio.

What Hydraulic Oil does my 7 Ton Log splitter need?

Our 7 Ton Electric Log Splitters use any of the following hydraulic oil types; SHELL Tellus 22, MOBIL DTE 11, ARAL Vitam GF 22 or BP Energol HLP-HM 22. Before using your Log Splitter it is important to ensure that the Hydraulic oil levles are correct, you can find instructions on how to do this within the manaul.